{"id":609,"date":"2016-09-05T21:45:49","date_gmt":"2016-09-05T11:45:49","guid":{"rendered":"http:\/\/paulyeatman.net.au\/?p=609"},"modified":"2020-08-06T11:32:45","modified_gmt":"2020-08-06T00:32:45","slug":"standard-operating-proceedure-vs-operator-instruction","status":"publish","type":"post","link":"https:\/\/paulyeatman.net.au\/index.php\/2016\/09\/05\/standard-operating-proceedure-vs-operator-instruction\/","title":{"rendered":"Policy vs Standard Operating Proceedure vs Operator Instruction"},"content":{"rendered":"<p>What follows will form part of a post tentatively titled &#8220;GMP Technical Writing&#8221;. The larger post will incorporate aspects of <a href=\"http:\/\/paulyeatman.net.au\/index.php\/2014\/05\/21\/writing-technical-reports\/\" target=\"_blank\" rel=\"noopener\">Writing Technical Reports<\/a> and <a href=\"http:\/\/paulyeatman.net.au\/index.php\/2014\/03\/12\/the-need-for-documentation\/\" target=\"_blank\" rel=\"noopener\">The Need for Documentation<\/a> and detail the hierarchy of documents within a Quality Management System, what information goes where and how to conduct business process mapping. I&#8217;m tossing up on whether to present this as a series of posts or as some sort of presentation style document (pdf or Powerpoint).<!--more--><\/p>\n<table style=\"overflow-y: scroll;\" border=\"1\" cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td valign=\"top\" width=\"141\"><\/td>\n<td valign=\"top\" width=\"378\"><strong>A Policy<\/strong><\/td>\n<td valign=\"top\" width=\"378\"><strong>A SOP<\/strong><\/td>\n<td valign=\"top\" width=\"410\"><strong>An OI<\/strong><\/td>\n<\/tr>\n<tr>\n<td valign=\"top\" width=\"141\"><strong>What&#8217;s What<\/strong><\/td>\n<td valign=\"top\" width=\"378\">\u00a0Course of action adopted due to one or more considerations such as legal or regulatory requirements<\/p>\n<p>Contains regulatory, corporate or scientific policies, rules or principles.\u00a0 Explains why these are considerations.<\/p>\n<p>generally affect multiple SOPs.\u00a0 If affects one SOP, should include detail in SOP after Additional Information section.<\/p>\n<ul>\n<li>If information &gt;1 page and affects &gt;1 SOP<\/li>\n<li>or &gt;3 pages and affects 1 SOP, write a separate policy document<\/li>\n<\/ul>\n<\/td>\n<td valign=\"top\" width=\"378\">\n<ul>\n<li>Who, what, when where and why.<\/li>\n<li>A series of stages describing the sequence of tasks performed<\/li>\n<li>Describes processes lasting an extended time (hours, days, weeks).<\/li>\n<li>Tends to encompass multiple users.<\/li>\n<li>Written with the overall goal of achieving the outcome via a number of specified outcomes.<\/li>\n<\/ul>\n<p>Each stage in a SOP comprises a number of action or steps. Length dictates their placement in a SOP or an OI:<\/p>\n<ul>\n<li>\u22644 steps -SOP content.<\/li>\n<li>&gt;4 steps \u2013 place in an OI.<\/li>\n<\/ul>\n<\/td>\n<td valign=\"top\" width=\"410\">\n<ul>\n<li>How to do something.<\/li>\n<li>Step wise instructions.<\/li>\n<li>Takes place in the now.<\/li>\n<li>Tends to involve single user.<\/li>\n<li>Written to achieve a specified outcome.<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td valign=\"top\" width=\"141\"><strong>Tables<\/strong><\/td>\n<td valign=\"top\" width=\"378\">\u00a0Informational<\/td>\n<td valign=\"top\" width=\"378\">\n<ul>\n<li>Overview only \u2013 Section\/Description.<\/li>\n<li>Stage\/Description.<\/li>\n<\/ul>\n<\/td>\n<td valign=\"top\" width=\"410\">Step\/Action<\/td>\n<\/tr>\n<tr>\n<td valign=\"top\" width=\"141\"><strong>Flow Charts<\/strong><\/td>\n<td valign=\"top\" width=\"378\">\u00a0Informational<\/p>\n<p>Must not exceed 1 page.<\/td>\n<td valign=\"top\" width=\"378\">Used a process overview.<\/p>\n<ul>\n<li>If \u22655 sections, a flow chart can be used.<\/li>\n<li>If &lt;5 sections, a Section\/Description table use used.<\/li>\n<li>Must not exceed 1 page.<\/li>\n<\/ul>\n<\/td>\n<td valign=\"top\" width=\"410\">\n<ul>\n<li>Suitable only where instructions are straightforward.<\/li>\n<li>Must not exceed 1 page.<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td valign=\"top\" width=\"141\"><strong>Naming Convention<\/strong><\/td>\n<td valign=\"top\" width=\"378\">\u00a0N\/A<\/td>\n<td valign=\"top\" width=\"378\">Use present continuous. eg. Sampling of Water for Injection<br \/>\n!!&#8221;ing&#8221; in the title.<\/td>\n<td valign=\"top\" width=\"410\">Use the present simple. Daily Check of Equipment Calibration<br \/>\n!!If the proposed title includes &#8220;How to&#8230;&#8221; the it&#8217;s likely an OI.<\/td>\n<\/tr>\n<tr>\n<td valign=\"top\" width=\"141\"><strong>In General<\/strong><\/td>\n<td colspan=\"3\" valign=\"top\" width=\"788\">\n<ul>\n<li>Section headings do not include full stops<\/li>\n<li>For all nouns and verbs in document titles, use capitals. Does not apply to section headings.<\/li>\n<\/ul>\n<p>-Title: Using The Autoclave<br \/>\n-Section Heading: Load the autoclave<\/p>\n<ul>\n<li>Be consistent in the use of bullets and font.<\/li>\n<li>Be consistent with capitalisation and use of punctuation.<\/li>\n<li>Read your work out loud. If you stumble, the reader will too.<\/li>\n<li>Plan. Talk to SME&#8217;s. Before you begin writing, identify the information type(s).<\/li>\n<li>Chunk the information 7\u00b12<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong>Did you find this informative or useful? Please consider a small donation so I can expand and improve on what I deliver.<\/strong><\/p>\n<form action=\"https:\/\/www.paypal.com\/cgi-bin\/webscr\" method=\"post\" target=\"_top\"><input name=\"cmd\" type=\"hidden\" value=\"_s-xclick\" \/><a href=\"https:\/\/www.paypal.com\/paypalme\/paulyeatman\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-1261\" src=\"https:\/\/paulyeatman.net.au\/wp-content\/uploads\/2020\/06\/say_thanks_donation.png\" alt=\"Donate or say thanks for the info\" width=\"150\" height=\"72\" srcset=\"https:\/\/paulyeatman.net.au\/wp-content\/uploads\/2020\/06\/say_thanks_donation.png 150w, https:\/\/paulyeatman.net.au\/wp-content\/uploads\/2020\/06\/say_thanks_donation-2x1.png 2w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/a><\/p>\n<\/form>\n","protected":false},"excerpt":{"rendered":"<p>What follows will form part of a post tentatively titled &#8220;GMP Technical Writing&#8221;. The larger post will incorporate aspects of Writing Technical Reports and The Need for Documentation and detail the hierarchy of documents within a Quality Management System, what information goes where and how to conduct business process mapping. I&#8217;m tossing up on whether [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5,19],"tags":[29,14,10],"class_list":["post-609","post","type-post","status-publish","format-standard","hentry","category-documentation","category-training","tag-documentation","tag-process-mapping","tag-training"],"_links":{"self":[{"href":"https:\/\/paulyeatman.net.au\/index.php\/wp-json\/wp\/v2\/posts\/609","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/paulyeatman.net.au\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/paulyeatman.net.au\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/paulyeatman.net.au\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/paulyeatman.net.au\/index.php\/wp-json\/wp\/v2\/comments?post=609"}],"version-history":[{"count":9,"href":"https:\/\/paulyeatman.net.au\/index.php\/wp-json\/wp\/v2\/posts\/609\/revisions"}],"predecessor-version":[{"id":1269,"href":"https:\/\/paulyeatman.net.au\/index.php\/wp-json\/wp\/v2\/posts\/609\/revisions\/1269"}],"wp:attachment":[{"href":"https:\/\/paulyeatman.net.au\/index.php\/wp-json\/wp\/v2\/media?parent=609"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/paulyeatman.net.au\/index.php\/wp-json\/wp\/v2\/categories?post=609"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/paulyeatman.net.au\/index.php\/wp-json\/wp\/v2\/tags?post=609"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}